Telkom’s use of innovation in strengthening its business is the focus in this edition of Business Day Spotlight.
Host Mudiwa Gavaza is joined by Dr Mmaki Janties, group executive for innovation and transformation at Telkom. The discussion outlines Telkom’s use of innovation in its strategy.
A former academic, Janties says her unit has been tasked with exploring new ideas and innovation that the group can turn into future revenue streams.
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The unit is also in charge of Telkom’s start-up investment fund. Janties concedes that the telecoms operator has not made the most of this fund over the years. For example, Telkom was one of the first backers of Aisha Pandor’s SweepSouth cleaning business but few would know that.
Janties also shares thoughts around the use of artificial intelligence (AI), virtual reality, the metaverse and other technologies that she has immersed herself into.
Topics of discussion include Telkom’s strategy around innovation; AI; evolving business models for telcos; and technology trends.
• Business Day Spotlight is a MultimediaLIVE Production.
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