Standard Bank, Africa’s largest lender by assets, experienced a technical problem on Friday, which resulted in a delay in processing salaries.
Some employers scrambled to allay their employees’ fears that their salaries were not being paid, saying the shortcoming was from Standard Bank’s side.
“Standard Bank can confirm that there was a slight delay in processing salary transactions this morning. We can confirm that all payments scheduled for today were completed just after 6am today. We apologise for the inconvenience that this has caused,” the bank's spokesperson, Ross Linstrom, said.
SA’s banks have increasingly been experiencing technical glitches on pay days. In August, FNB clients were unable to access cash or transact on the lender’s app due to an outage that affected its IT systems on payday.
This was as the bank experienced “downtime across multiple services including the FNB app and online banking channels”.
Capitec, the country’s biggest bank by customer numbers, has also had incidents where technical issues resulted in some of its customers not being able to see their balances on the bank’s app on payday.
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