The influence of secure payment technology in shaping SA’s digital retail economy is the focus of this edition of Business Day Spotlight.
Host Mudiwa Gavaza is joined by Gabriel Swanepoel, country manager for Southern Africa at Mastercard.
Mastercard, valued at $527bn, is a global payments technology company that connects consumers, businesses and financial institutions through its vast electronic payment network, accepted in more than 210 countries.

According to Swanepoel, as e-commerce gains momentum, the resilience and integrity of payment infrastructure becomes a critical enabler for growth.
According to new data from World Wide Worx in collaboration with Mastercard, Peach Payments and Ask Afrika, e-commerce turnover in SA is expected to exceed R130bn by the end of 2025 and capture nearly 10% of the country’s total retail market.
Swanepoel outlines trends in the payments space, together with Mastercard’s strategy to stay competitive.
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Mastercard does not issue cards or provide credit itself, but partners with banks and other institutions to offer branded credit, debit and prepaid cards.
As such, security becomes crucial for its network.
While enabling transactions across physical and digital platforms, the company also invests heavily in its cybersecurity.
Swanepoel outlines how secure technologies are helping to reduce fraud, enable scalability for online businesses and build consumer trust at the digital checkout.
He explains how its payments network works and the rules that attempt to keep user activity secure.
Through the discussion, Swanepoel highlights the place of digital payments in a growing e-commerce environment; Mastercard's strategy to stay competitive; trends in payments security; and the impact of artificial intelligence (AI).
Business Day Spotlight is an Arena Podcasts Production.
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