What does a transformation leader do?
A transformation leader inspires positive change that affects the organisation as a whole, encompassing people, processes and principles.
It is important to create a culture of innovation and tangible transformation that leads to successful business results. This can be achieved through authentic inspiration and distinctive influence, simultaneously developing behaviours, strategies and actions that are grounded by principled ideologies.
You began your career at Cummins as a personal assistant to the MD. Tell me about your journey to where you are today.
After a few years as such, I progressed into a marketing role, upholding and endorsing the brand in every aspect of the business.
Later, I moved into a corporate responsibility position, where my mission and mandate was to empower communities in education, environment and equality of opportunity.
Before moving into my current role, I spearheaded the technical education for communities (TEC) programme, a Cummins global initiative that targets the technical skills gap through local vocational programmes to prepare learners for the world of work.
These opportunities cultivated a sense of resilience, mental fortitude, learning agility and problem-solving. This is where I learnt to adopt a solution-driven mindset, adapt to challenging situations and relationships, be diverse and inclusive in appreciating and embracing the differences and value individuals bring, and to be responsible and accountable.
What do you think makes you good at the job you do?
It is about the ability to set aside one’s personal interest in an almost philanthropic way, placing the interest of the organisation at the forefront. It is important to not hear only the words and voices of people, but to purposefully listen to the emotions.
Effective collaboration is underpinned by developing strong relationships, encouraging participation, leading by example through servant leadership and being open to new and innovative ideas.
It is also about having the aptitude to influence and inspire collective accountability.
What part of your job would you rather not do?
I would prefer not to enforce or impose change, but instead encourage and promote transformation. Lasting and meaningful change starts from within and works its way out.
The following quote from American author and speaker Wayne Dyer rings true on encouraging and not enforcing change: “Never overestimate your power to change others because you cannot. Never underestimate your power to change yourself because you can.”
What did you want to be when you were a child?
A chartered accountant because of my love for accounting and business economics throughout my formal, senior secondary schooling. This, however, did not materialise as life took me down another path.
Taking into account your journey from PA, what is your go-to career advice for young people starting their careers?
Be mindful that the terrain they traverse is filled with peaks and valleys. How they respond to the valley experiences will determine the outcome of the rest of the journey, striving to reach reward.
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