Change is a necessary and inevitable part of life, but many organisations find it hard to maintain it in the long term.
“People in the organisation play a crucial role in the success of lasting changes, so make sure you are communicating with all stakeholders, including employees, customers and partners, who may be affected by the change or influence it. Clarity creates certainty, which aids in people embarking on the change,” says Mariet Visser, coach, trainer and co-founder of We Do Change.
She advises:
- Keep up to date with technological developments, especially those that affect your industry;
- Take a phased approach to changes rather than trying to transform everything in one go. Incremental changes are more likely to stick;
- The pandemic forced immediate changes on all of us, but lasting change requires more buy-in and collaboration;
- One way to ensure fail-safe execution of change is to make sure employees feel heard and can see the value thereof, as they will then appreciate how they will improve their work lives:
- Communication is crucial throughout the process, especially if jobs are to be lost; and
- Leaders cannot take a back seat in this process. Good leaders will ensure there is widespread buy-in, create a shared vision, then drive implementation. — Margaret Harris
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