Many human resources (HR) departments are going through a digital transformation, with transactional tasks such as payroll and recruitment being outsourced to specialists, while they focus on ensuring the workforce is adaptable and tech savvy.
“Human capital leaders and their teams should leave transactional tasks to outsourced specialists and instead focus on becoming strategic business partners. The modern human capital leader who can master this will be an invaluable asset as they direct their organisations’ people priorities to benefit from digital transformation and help them remain competitive in an increasingly dynamic business environment,” says Nomsa Mbuli, strategic accounts leader, Ziyasiza Consulting.
She advises:
- A wide-ranging skills audit will help to assess the current skills and future needs of the organisation;
- Companies need a strategic plan that outlines how they will hire, develop and retain the talent needed to achieve digital transformation goals;
- Data and analytics can be used to improve decision-making and identify trends, patterns and opportunities for improvement;
- Invest in learning and development, especially digital literacy and technical skills; and
- Adopt management practices that reward flexibility, collaboration and adaptiveness.
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