A psychologically safe working environment, where workers feel they can speak up, share ideas, ask questions and provide feedback without fear of retribution, will also be a more productive workspace.
This is according to Humsha Ramgobin, the group chief human resources officer at Mediclinic, who adds: “These are some of the most important pillars of inclusive workplaces in which everyone’s voice is heard and regarded equally, and people feel confident enough to share who they are without fear of judgment or discrimination.”
She advises:
- Employees who feel psychologically safe are more trusting of their colleagues and managers, which leads to stronger, more cohesive teams;
- Organisations with psychologically safe workspaces are better at encouraging employees to strike a healthy work-life balance, which can also result in improved staff retention;
- Employees who are valued at work and are encouraged to take care of themselves will generally be in better health, so will take fewer sick days;
- To instil psychological safety in an organisation, leaders need to model the behaviour that promotes it, including open communication, vulnerability, a willingness to admit mistakes and active listening; and
- Managers can also make a difference by recognising the workers who do more than is required.
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