Emotional intelligence (EQ) is a crucial quality for leaders that can ensure that teams remain strong and productive — and that team members are united.
“Business leaders must realise that EQ is not just about recognising their own emotions or those of their team; it is about connecting with each other to build trust and unity. Acknowledging feelings is merely the first step,” says Roland Innes, group CEO at DYNA Training.
“True connection, forged through empathy and open dialogue, is essential for aligning a team towards a common goal.”
He advises:
- EQ improves connection and staff engagement while ensuring team members feel they are all on the same team;
- Leadership is about empowering other people;
- Transparent communication can help to unify teams, ensuring members have a shared goal and each one takes ownership of their contribution;
- Leaders who get to know each person and what drives them can tailor their style to make sure everyone feels supported; and
- Hybrid work models can make it hard for managers to create cohesion in the team. Technology can help to bridge gaps and boost morale
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