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How to … Ensure employees are able to use AI

Organisations cannot ignore the growing use of and reliance on AI and need to adopt a proactive approach to upskilling employees.

 Picture: 123/RF
Picture: 123/RF

Organisations cannot ignore the growing use of and reliance on AI and need to adopt a proactive approach to upskilling employees.

“There is a near-universal need for AI-related skills among African companies this year. And since traditional IT skills such as cloud- and cybersecurity-related competencies remain in high demand, companies now face the dual challenge of attracting and retaining traditional tech talent while building greater AI competencies,” says Genevieve Koolen, human resources director at SAP Africa.

She advises:

  • An approach that combines longer-term skills development — including reskilling and upskilling — with short-term plans that address immediate challenges is likely to reap the best results;
  • Companies need to show their commitment to training by providing sufficient financial support;
  • Skills development must be placed at the core of the business to ensure a strong pipeline of work-ready talent; and
  • A good partner in the training programme can speed up the process and improve the chances of success.

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